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Patient Self-Service Check-In

Practice Pro — My Care Kiosk

Where Great Patient
Experiences Begin.

Modernize patient intake, eliminate paper forms, collect payments at check-in, and keep patient information accurate from the very first interaction — while giving patients a faster, easier way to check in and reducing administrative workload for your team.

My Care KioskPowered by Practice Pro
Welcome — let's check you in
Princeton Clinic · Tap to begin
Check inDOB verified · appointment found
Forms & signatureConsent · HIPAA · financial
Pay copay$25.00 · card on file
Ready for treatmentSynced to Practice Pro
Core Features

Technology That Supports a Better Patient Journey.

Self-Service Patient Check-In

Patients check themselves in — no staff needed.

Patients can check themselves in quickly without requiring staff assistance.

  • Quick self check-in at the kiosk
  • No staff assistance required
  • Shorter lines at the front desk
kiosk.practicepro.com/check-in
Enter date of birthPrinceton Clinic
05 / 19 / 1990
123456789
Appointment found · 8:30 AM with Maya R.
Digital Intake Forms

Paperwork completed before treatment.

New and existing patients complete paperwork electronically before treatment.

  • New & existing patients supported
  • Completed electronically before treatment
  • Cleaner, faster than paper packets
kiosk.practicepro.com/intake
Intake Paperwork3 of 4 complete
Medical historyCompleted
Done
Current symptomsCompleted
Done
Contact & emergencyCompleted
Done
4
Consent to treatIn progress
Now
Electronic Signatures

Required documents, signed digitally.

Capture HIPAA acknowledgments, consent forms, financial agreements, and other required documentation digitally.

  • HIPAA acknowledgments
  • Consent & financial agreements
  • Stored digitally in the chart
kiosk.practicepro.com/sign
Sign required formsAvery K.
HIPAA acknowledgmentSignature captured
Signed ✓
Consent to treatmentSignature captured
Signed ✓
Financial agreementAwaiting signature
Now
Integrated Payments & Card-on-File

Collect payments at the point of service.

Collect copays, balances, and securely manage payment information at the point of service.

  • Collect copays & balances
  • Securely store card on file
  • Posted at the point of service
kiosk.practicepro.com/payment
Payment at check-inAvery K.
$
Copay dueVisit · 8:30 AM
$25.00
$
Prior balanceStatement 09/30
$40.00
Paid · Visa ···· 6411Card on file saved
$65.00
Posted to ledger automatically
Insurance Verification Support

Eligibility surfaced during registration.

Present eligibility and insurance information during the registration process to help improve accuracy.

  • Eligibility shown at registration
  • Insurance information presented
  • Helps improve accuracy
kiosk.practicepro.com/insurance
Insurance on fileAvery K.
A
Aetna PPOMember ID ···· 8842
Eligible ✓
$
CopayPer visit
$25.00
%
Deductible$120 of $500 met
Active
Real-Time Patient Updates

Everything updates inside Practice Pro.

Patient information updates automatically within the Practice Pro platform.

  • Automatic updates in Practice Pro
  • No duplicate data entry
  • Records stay current & accurate
app.practicepro.com/patient-record
Record · Avery K.Synced from kiosk
i
DemographicsUpdated 8:28 AM
Current
Signed formsFiled to chart
Current
$
Payment posted$65.00 · ledger updated
Current
Therapist sees complete, accurate info
Arrival

Patient arrives

Patient arrives at the clinic.

kiosk.practicepro.com/check-in
Welcome to Princeton Clinickiosk ready
Tap to begin check-inSelf-service · no wait at the desk
Ready
Date of birth

Enters date of birth

Patient enters their date of birth.

kiosk.practicepro.com/check-in
Enter date of birthsecure
05 / 19 / 1990
123456789
Appointment

Appointment identified

My Care Kiosk identifies the scheduled appointment.

kiosk.practicepro.com/check-in
Appointment foundmatched
AK
Avery K. · 8:30 AMMaya R. · PT Eval
Matched ✓
Demographics

Demographics reviewed

Demographic information is reviewed and updated.

kiosk.practicepro.com/check-in
Review demographicspatient confirms
i
Address & phoneUpdated by patient
Confirmed
A
Insurance · Aetna PPOVerified at check-in
Eligible
Payment

Payments collected

Copays or balances are collected.

kiosk.practicepro.com/check-in
Collect paymentpoint of service
$
Copay + balance · $65.00Visa ···· 6411 · card on file
Paid ✓
Forms

Forms signed

Required forms are completed and signed electronically.

kiosk.practicepro.com/check-in
Sign required formsdigital
HIPAA + consentSigned electronically
Signed ✓
Financial agreementSigned electronically
Signed ✓
Staff updated

Staff updated

Staff and therapists receive updated patient information.

app.practicepro.com/patient-record
Staff & therapist updatedlive sync
PP
Record updated in Practice ProMaya R. notified · info complete
Synced
Ready

Ready for treatment

The patient is ready for treatment.

kiosk.practicepro.com/check-in
Ready for treatmentdone
Avery K. · checked inComplete in under 3 minutes
Ready
Front desk free · patient cared for
01 / 14
Why It Matters

Technology That Supports Better Care.

At Practice Pro, we believe technology should remove barriers—not create them. My Care Kiosk helps practices reduce administrative friction, improve patient experiences, and create more time for what matters most: delivering exceptional care.

Because every minute spent on paperwork is a minute that could be spent helping patients move, heal, and thrive.

Modernize Patient Check In. Deliver Better Care.

Give your patients a faster, more convenient registration process while reducing administrative workload across your practice.