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Connected Virtual Care

Practice Pro — Telehealth

Extend Care
Beyond the
Clinic.

Deliver connected, compliant virtual therapy visits that improve access, strengthen patient engagement, and support continuity of care.

app.practicepro.com / telehealth LIVE
Telehealth Visit · Princeton Clinic
Visit Chart
MM
Mollie Mills · Patient
You · PT
Documenting in chart during the visit… Charges auto-applied — Modifier 95 ✓ Visit summary sent to patient ✓
Core Features

Everything You Need to Deliver Virtual Care.

Integrated Telehealth Scheduling

Book virtual and in-person visits — from one calendar.

Schedule telehealth and clinic appointments side by side, with availability, visit types, and provider rules built in.

  • Telehealth + in-person in one view
  • Real-time provider availability
  • Visit-type rules & durations
app.practicepro.com/schedule
Schedule
Tue · Mar 14
9:00 AM · Telehealth follow-upViolet Lewis
Confirmed
10:30 AM · New patientMarcus Hill · In-person
In-person
1:15 PM · TelehealthDana Cole
Virtual
Automated Invitations & Reminders

Get patients to the visit — without the phone tag.

Send secure visit links and automated reminders by text and email, so fewer appointments slip through the cracks.

  • Secure visit links
  • SMS & email reminders
  • Automatic resend on no-response
app.practicepro.com/reminders
Reminders
Visit · Fri 9:00 AM
Invitation sentEmail · secure visit link
Delivered
48-hour reminderSMS · automatic
Sent
2-hour reminderSMS · scheduled
Queued
HIPAA-Ready Secure Video

Clinical-grade video, right in the browser.

Launch encrypted video visits with no downloads — plus screen sharing and a waiting room your patients actually understand.

  • Encrypted, HIPAA-ready video
  • No app or download required
  • Waiting room & screen share
app.practicepro.com/visit
Encrypted · HIPAA
VL
DR
Concurrent Documentation

Chart while you care — in the same window.

Document the visit beside live video so notes are finished when the session ends, not hours later.

  • Notes alongside live video
  • Templates & quick phrases
  • Sign off before you log off
app.practicepro.com/notes
Visit · Documentation
Live
VL
PT Progress Note
Saved automatically
Instant Record Access

The full chart, one click from the call.

Pull history, plan of care, and prior notes without leaving the visit — so every decision is informed.

  • History & plan of care on hand
  • Prior notes & documents
  • No switching systems
app.practicepro.com/chart
Chart · Violet Lewis
MRN 4471
SummaryHistoryMedsNotes
Plan of careUpdated 2 days ago
Active
Last visit noteMar 1 · Telehealth
Signed
Medications3 active
Review
Billing & Compliance

Bill telehealth right the first time.

Built-in payer rules, modifiers, and place-of-service logic help claims go out clean and compliant.

  • Telehealth modifiers & POS codes
  • Payer-specific rules
  • Compliance checks before submit
app.practicepro.com/billing
Claim · #PP-20418
Telehealth
Place of service · 10Modifier 95 applied
Valid
Payer rules · BCBSTelehealth coverage
Passed
Compliance checkDocumentation complete
Ready
Clean claim · ready to submit
Integrated Patient Communication

Reminders, summaries, and follow-up — one place.

Send reminders, invitations, visit summaries, and follow-up communications from a single platform.

  • Invitations & reminders
  • Visit summaries after each session
  • Follow-up from a single platform
app.practicepro.com/messages
Patient Communication
Violet Lewis
Visit invitationSecure telehealth link · sent
Sent
Visit summarySent after session · 12:30 PM
Sent
Follow-up reminderNext visit · Fri 9:00 AM
Queued
01 / 07
Key Benefits

Better Access. Better Continuity. Better Outcomes.

Reduce Cancellations

Help patients overcome transportation, scheduling, and childcare barriers that can prevent them from receiving care.

Extend Your Reach

Deliver therapy services to patients wherever they are, expanding access and improving convenience.

Support Hybrid Care Models

Create a seamless blend of in-person and virtual visits that adapts to patient needs.

Improve Patient Adherence

Keep patients engaged in their plan of care with easier access to therapy services and follow-up support.

Increase Revenue Opportunities

Capture visits that may otherwise be cancelled while expanding scheduling flexibility.

Simplify Compliance

Built-in payer rules, certification tracking, Medicare guidance, and telehealth billing support help reduce administrative burden.

ROI & Operational Impact

Expanded Access Creates Business Outcomes.

Patients

  • Easier access to care
  • Greater convenience
  • Reduced travel burden
  • Improved continuity of treatment

Therapists

  • Flexible treatment delivery
  • Integrated documentation workflows
  • Better patient engagement

Front Office Teams

  • Fewer cancellations
  • Simplified scheduling
  • Automated communications

Practice Owners

  • Increased visit completion
  • Expanded appointment opportunities
  • Improved patient retention
  • Greater scheduling flexibility
  • Additional revenue capture

Telehealth helps practices protect patient relationships while creating new opportunities for growth and operational efficiency.

Extend Your Reach. Deliver Better Care.

See how Practice Pro Telehealth helps therapy organizations expand access, reduce cancellations, and create a seamless hybrid care experience.