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Physical therapy clinic

Better care. Profitability. Growth.

The Total Practice Solution for Success — an AI-powered EMR and practice management platform, purpose-built with therapists for therapists. Your future-proof partner from solo clinic to enterprise network.

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Trusted from
1 to 1,000+ Clinics
AI
3 clinics, 22 visits today
app.practicepro.com / schedule
Schedule
Patients
Documentation
Billing & RCM
Reports14
Tuesday, May 19
DAYWEEKMONTH
3 therapists · 2 rooms · 22 visits
MAYA R.
TOM B.
LIN C.
8a
Avery K.
PT eval
Jordan M.
Re-eval
9a
Avery K.
·cont.
Mason H.
OT visit
10a
Riya S.
PT visit
Ben O.
SLP eval
11a
Lin C.
PT visit
Ben O.
·cont.
12p
AI · Waitlist filled · Sam Patel booked at 12p
Active Patients · 284 total
AK
Avery Kim · PT
Visit 12/24 · Aetna PPO
Active
JM
Jordan Marsh · OT
Visit 4/16 · Auth on file
Active
LB
Lucas B. · SLP Peds
20 visits · Auth expiring
Auth exp
BO
Ben O. · Peds
Visit 6/24 · Cigna PPO
Active
SOAP · Live Note
Auto-saved 0:42
Avery K. · Visit 12 of 24
S
Subjective
L knee pain decreased 6/10 → 3/10. Sleeping through the night again.
O
Objective
ROM L knee 0–118° (prev 0–105°). MMT quad 4/5. Balance 22s.
A
Assessment
Steady progress toward functional goals. Tolerating progression well.
P
Plan
Advance closed-chain; introduce step-down 6". Reassess in 2 visits.
97.4%
Clean claim rate
↑ from 91%
18d
Avg AR days
↓ from 42d
$74.8k
MTD collections
↑ +18%
2.1%
Denial rate
↓ from 8.4%
Avery K. · PT · Aetna
$340
OK
Jordan M. · OT · BCBS
$280
Sent
Ben O. · Peds · Cigna
$420
Auth
KPI Overview · May 2026
Medicare
94%
BCBS
97%
Aetna
98%
UHC
91%
$391k
YTD revenue
↑ +22% YoY
4.8/5
Satisfaction
↑ +0.4 pts
This Week
$74,820
collected · 97.4% clean
AI · Built In · Future-Proof

AI and Automation that supports the
work that changes lives.

AI Voice-to-SOAP

Speak the visit. Improve Outcomes. Get done fast.

Charting is the tax on caring. We took it off the bill. Practice Pro listens to the visit, drafts a compliant SOAP note in your voice, and lets you finish it in seconds.

Voice-to-SOAP that sounds like you wrote it
AI guided Goals, ICD and CPT Codes
Compliance flags before you sign the note
See Voice-to-SOAP in action
SOAP · AI Draft
SOAP · AI Draft
Avery K. · Visit 12 of 24
Listening · 0:42
S
Subjective
Pt reports L knee pain decreased 6/10 → 3/10 with sit-to-stand. Sleeping through the night again.
O
Objective
ROM L knee flexion 0–118° (prev 0–105°). MMT quad 4/5; single-leg balance 22s.
A
Assessment
Steady progress toward functional goals. Tolerating progression well.
P
Plan
Advance closed-chain; introduce step-down 6"; reassess in 2 visits.
AI Fax to Intake

Faxes in. Patients Scheduled. Care Begins.

Uniquely designed for multi-disciplinary practices, AI reads incoming referrals, matches them to a patient record, and queues an outreach task. No more paper trays — no more missed referrals slipping through the cracks.

Incoming Faxes read and parsed by AI
Auto creation of patient, case and referral records from faxes
AI identifies patients and attaches records to their chart
See AI Fax to Intake in action
Fax Inbox · Today
Fax Inbox · Today
14 referrals processed
AI · Extracting
PDF
Avery K. · L knee, post-op
Dr. R. Chen · Princeton Ortho · Dx M17.11
HIGH
PDF
Mason H. · LBP
Dr. S. Patel · Family Health · Dx M54.5
ROUTINE
PDF
Riya S. · R shoulder
Dr. T. Wu · Sports Medicine · Dx M75.30
ROUTINE
14 patient drafts created · 11 intake links sent · 3 awaiting approval
Billing Automation Engine

Payments that Move Themselves.

Automate the journey from treatment to payment. Practice Pro streamlines billing workflows, patient collections, and accelerates cash flow through operational intelligence designed to keep revenue moving.

Built-in payer rules flag visits with issues
Automate from charge to claim, work the exceptions
ERA/EOB Auto-Posting Payments
Denial and Appeal management tools built-in
See Billing Automation Engine in action
Claims · Week of May 12
Claims · Week of May 12
Clean-Claim
$74,820 collected
97.4%
CPT 97110
Therapeutic exercise
$48.00
Paid
CPT 97140
Manual therapy
$42.00
Paid
CPT 97530
Therapeutic activities
$45.00
Submitted
CPT 97112
Neuromuscular re-ed
$48.00
Needs auth
CPT 97161
PT evaluation, low
$96.00
Paid
01 / 03
The Right Fit for Your Specialty

Designed for the
Way You Practice.

Built for therapy and not adapted from a hospital EMR — Discipline specific templates, codes and compliance – built into the workflow your team already uses.

PT
Physical Therapy
OT
Occupational Therapy
SLP
Speech & Language
PEDS
Pediatric Therapy
PT  ·  In Practice Pro
Physical Therapy
SOAP and eval templates that match how PTs actually think. Outcome tracking on every visit, charges that flow from the note.
37%
less time on notes
Physical therapy session — therapist helping patient with knee exercises
OT  ·  In Practice Pro
Occupational Therapy
ADL assessments, sensory profiles, and goal-tracking templates built for OTs. Functional outcome measures that document progress automatically.
42%
faster documentation
Occupational therapy session — therapist working with patient on fine motor skills
SLP  ·  In Practice Pro
Speech & Language
Articulation, fluency, and language eval templates. Dysphagia protocols, AAC documentation, and CPT codes that map directly to treatment.
30%
reduction in missed charges
Speech language therapy session — therapist working with patient on communication
PEDS  ·  In Practice Pro
Pediatric Therapy
Age-appropriate eval templates for PT, OT, and SLP. Developmental milestone tracking, parent communication tools, and school-based documentation.
95%
parent satisfaction score
Pediatric therapy session — therapist playing and working with child patient
EXPLORE SOLUTIONS FOR SPECIALTY & SIZE
The Total Practice Solution

When technology works together, your team can focus on what matters most. Explore the integrated capabilities that connect care delivery, practice performance, and the patient experience.

Everything critical
to your success.
Built into one EMR.

Many More
Telehealth, HEP, fax automation, patient engagement tools, and more — all included.
SCHEDULING

A calendar to keep everyone connected—therapists, patients and your team.

See therapist load at a glance, and fill cancellations from the waitlist automatically. Built for multi-discipline, multi-location practices.

Real-time therapist & room availability
Auto-fill waitlist by SMS
Telehealth + in-person, side by side
Detailed authorization tracking and alert system
Learn more about Scheduling
app.practicepro.com / schedule
Schedule
Patients
Documentation
Billing & RCM
Reports
Fax Inbox14
Tuesday, May 19
DAY WEEK MONTH
3 therapists · 2 rooms · 22 visits
MAYA R.
TOM B.
LIN C.
8a
Avery K.
PT eval
Jordan M.
Re-eval
9a
Avery K.
·cont.
Mason H.
OT visit
10a
Riya S.
PT visit
Ben O.
SLP eval
11a
Lin C.
PT visit
Ben O.
·cont.
AI · Waitlist filled · Sam Patel booked at 12p
DOCUMENTATION

Document Less. Impact More.

Compliance-ready templates for PT, OT, SLP, and pediatric therapy — customizable to fit your workflow, not the other way around. Auto-snippets, note forwarding, and built-in clinical AI tools to future-proof your EMR.

Pre-loaded templates for every therapy discipline
Auto-Snippets that write recurring entries for you
One-click Note Forward to roll previous notes forward
Integrated clinical fax — no external machines needed
Learn more about Documentation
SOAP · Live Note
SOAP · Live Note
Avery K. · Visit 12 of 24
Auto-saved 0:42
S
Subjective
Pt reports L knee pain decreased 6/10 → 3/10 with sit-to-stand. Sleeping through the night again.
O
Objective
ROM L knee flexion 0–118° (prev 0–105°). MMT quad 4/5; single-leg balance 22s.
A
Assessment
Steady progress toward functional goals. Tolerating progression well.
P
Plan
Advance closed-chain; introduce step-down 6"; reassess in 2 visits.
BILLING & RCM

Reduce denials. Get paid faster. Move more revenue.

Purpose-built billing automation handles payer-specific rules for Medicare, workers' comp, commercial, and more — so your claims go out clean and your cash flow stays strong. Need some experts? Our RCM team can handle everything from benefit verification to appeal and denial management.

Payer-specific billing rules built in
Fewer denials with seamless doc-to-claim workflow
Faster reimbursement with automated claim submissions
Expert support and RCM services to navigate billing challenges as they arise
Learn more about Billing
Claims · Week of May 12 CLEAN-CLAIM 97.4%
$74,820 collected this week 97.4% clean
CPT 97110
Therapeutic exercise
$48.00
Paid
CPT 97140
Manual therapy
$42.00
Paid
CPT 97530
Therapeutic activities
$45.00
Submitted
CPT 97112
Neuromuscular re-ed
$48.00
Needs auth
CPT 97161
PT evaluation, low
$96.00
Paid
BUSINESS INTELIGENCE

Real time data that drives decision-making.

Practice Pro's Business Intelligence tools go beyond standard reports — blend, visualize, and act on your data across locations, therapists, and payers. Know what's working, spot what isn't, and grow with confidence.

Interactive dashboards for every level of your organization
Clinician & location performance benchmarking
Financial, operational, and clinical KPIs in one view
Enterprise-ready analytics that scale with your practice
Learn more about Insights
Insights · May 2026
Visits / Week
342
+12% vs last qtr
Revenue / Visit
$118
+4% vs last qtr
No-show Rate
6.2%
−38% vs last qtr
Therapist Productivity · Last 12 Weeks
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
PATIENT ENGAGEMENT

Every connection—a stronger engagement.

Practice Pro Engage delivers HIPAA-compliant, two-way communication that keeps patients informed, motivated, and on track. From appointment reminders to outcome check-ins, every touchpoint is built to improve adherence and satisfaction.

Automated reminders that reduce no-shows
Blast Messaging tools to send mass communications
Secure, HIPAA-compliant two-way messaging
Automatically engages patients between visits to support better results
Learn more about Patient Engagement
Patient Engagement · Messages
Messaging
Active Conversations · 47
HIPAA Secure
A
Avery K.
Reminder sent: Appointment tomorrow at 2pm. Reply CONFIRM to confirm.
M
Mason H.
How's your home exercise program going? We'd love to hear an update.
R
Riya S.
Your visit summary is attached. See you next week!
J
Jordan M.
Quick survey: How would you rate your experience? Reply 1-5.
REFERRAL MANAGEMENT

Where Referrals become Patients

Practice Pro's fully integrated referral management system connects marketing, physicians, and your scheduling team in one place. Track every referral through your pipeline, manage intake requirements, and close the gap between received and converted.

Full referral-to-patient conversion pipeline tracking
Built-in CRM for physician and provider relationships
Assign field liaisons and track marketing activity
Proven to increase referral conversion rates
Learn more about Referral Management
Referral Pipeline · May 2026
Open Referrals 28 total
12
New — Awaiting Intake
Priority
8
In Progress — Scheduled
Scheduled
5
Intake Complete — Follow-up
Follow-up
3
Converted to Patient Charts
Converted
PATIENT PORTAL

My Therapy Portal — Your Mobile Front Door to Care

My Therapy Portal is your branded, all-in-one patient experience hub — from digital intake and e-signatures to appointment management and online bill pay. Data flows directly into your EMR, eliminating manual re-entry and reducing errors.

Digital intake with auto-transfer to EMR
View past and future appointments, access clinical notes
Online bill pay that accelerates collections
Integrated Home Exercise programs
Learn more about Patient Portal
My Therapy Portal · Avery K.
Patient Home
Avery K. · Member Since 2023
📅
Upcoming Appointment
Tuesday, May 28 at 2:00 PM · PT with Maya R.
📋
View Latest Visit Summary
Visit on May 21 · ROM improved, pain decreased 3/10
💪
Home Exercise Program
3 exercises to complete · 5 days remaining this week
💳
Pay My Bill Online
Balance: $150.00 · Secure payment portal
Measured Outcomes

Real numbers from
real practices.

Averages from Practice Pro customer cohorts over the past 12 months. Your results depend on your starting point — we'll model them with you in a demo.

37%
Less time charting
avg per clinic, first 90 days
Read more
30%
Fewer no-shows
with SMS + waitlist on
Read more
25%
Reduced RCM costs
in-house or fully outsourced
Read more
97.4%
Clean-claim rate
submitted right the first time
Read more
99.99%
Uptime, 12 mo
HIPAA · SOC 2 Type II
Read more
Client Testimonials
600+
verified reviews from real clinic owners, therapists and front-desk teams across Capterra, GetApp & Software Advice.

Hear directly
from our clients.

Select an episode to play
EP. 01  ·  DOCUMENTATION
2:48
Dr. Samantha Grey
Director of Clinical Operations  ·  Grey Rehab Partners  ·  8 locations
Why I stopped charting at 9 PM.
"We cut documentation time by nearly 40%. Our therapists go home on time — and our care is better for it."
More Testimonials
4 Episodes
See all client stories  →
Enabling Better Care

Better care leads
to better business,
profitability, and growth.

It's who we are and what we do. Practice Pro strengthens your ability to deliver better care to more patients in more communities.

Enabling
better care
& better
business.
01  ·  Pillar
Better Care
Technology designed so therapists can focus on the patient — not the paperwork. Better tools enable better outcomes.
02  ·  Pillar
Better Business
One connected system replaces the swivel-chair of six. Less admin friction, fewer logins, calmer days.
03  ·  Pillar
Profitability & Growth
Built to scale with you — from 1 clinic to 1,000+. Cleaner claims, smarter KPIs, faster expansion.

Join thousands of like-minded therapists in transforming care, with tools built for you.

Let's Talk.

Integrated with the tools your clinic already uses

Our Partners