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Physical Therapy Solution

Practice Pro — Physical Therapy

Better Movement. Better Business.

Built for Physical Therapy. Designed for Every Plan of Care.

app.practicepro.com / pt PLAN OF CARE
Plan of Care Schedule Patient Portal
JD
James D. · Post-op knee
PT · plan of care · visit 6 of 12
Knee flexion
Gait
Strength
EvalDaily noteProgressDischargePOC ✓
CLINIC SCHEDULE
PT 1
PT 2
PTA
9a
James D.
Maria S.
10a
Tom R.
Ana P.
11a
New eval
Waitlist filled — gap booked automatically
MY THERAPY PORTAL · PATIENT
Appointment reminder sent
Home exercise program shared
Intake form completed
Exercise program shared with patient
Plan of care · progress tracked visit by visit Schedule · recurring visits, waitlist auto-filled Patient portal · exercises & reminders shared
Business Challenge

Physical Therapy Runs On Details

The Challenge

Outpatient physical therapy practices face documentation, compliance and billing demands that generic EMRs often fail to address.

1
Writing defensible evaluations, daily notes and progress reports.
2
Tracking plan-of-care certifications, visit counts and progress report due dates.
3
Applying timed-code rules and modifiers such as GP, KX and 59 correctly.
4
Keeping patients on schedule through their full plan of care.
5
Managing authorizations, visit limits, payer rules and denials.

When technology isn't designed for physical therapy, these details turn into after-hours charting, missed recertifications and lost revenue.

Generic EMR — PT Gaps MANUAL
Plan-of-care tracking Manual
Timed-code units Error-prone
Progress report due dates Missed
Patient retention Untracked
Auth · visit limits · denials Complex
Our Purpose

Every Patient's Plan Of Care, Connected

Physical therapy is about more than appointments and documentation. It's about helping patients recover, move with less pain, and get back to work, sport and daily life.

Practice Pro's Physical Therapy Solution combines PT-specific documentation, plan-of-care tracking, scheduling and billing to help your team spend less time managing software and more time treating patients.

Recovery is a team effort—Practice Pro keeps everyone working from the same plan of care.

Referring Providers PT PTA Payers Front Office Billing Team Patient Portal THE PATIENT
Benefits

Supporting Better Care At Every Visit

practicepro.com / physical-therapy-benefits AUTO-PLAYING
PT-Focused Documentation
Write evaluations, daily notes and progress reports that are faster to complete and hold up in an audit.
Patient Engagement
Keep patients on their plan of care with reminders, portal access and home exercise programs.
Streamlined Scheduling
Book recurring plan-of-care visits, fill cancellations from the waitlist and balance provider schedules.
Smarter Reporting
Track visits per plan of care, cancellations, productivity and payer performance.
Better Business Operations
Support growth with timed-code billing, authorization tracking and revenue cycle workflows.
SCREEN · PT DOCUMENTATION
eval · daily note · progress report
FUNCTIONAL PROGRESS · JAMES D.
Knee flexion
Gait
Strength
SOAP ✓Goals ✓Outcomes ✓
SCREEN · MY THERAPY PORTAL
patient · portal
PATIENT UPDATES
Home exercise program sharedsent
Appointment reminderauto
Intake form completedpatient
SCREEN · CLINIC SCHEDULE
schedule
PT 1
PT 2
PTA
9a
James D.
Maria S.
10a
Tom R.
Ana P.
11a
New eval
Waitlist filled — gap booked automatically
SCREEN · KPI DASHBOARD
reporting & analytics
Q1
Q2
Q3
Q4
YTD
Clinical
OUTCOMES
Operational
PRODUCTIVITY
Financial
PERFORMANCE
SCREEN · BILLING & REVENUE CYCLE
billing · auth · RCM
PT BILLING
97110Therapeutic exerciseGP · 2 units
97140Manual therapyGP · 1 unit
Visits & authorization trackedverified
Core Feature Areas

One platform, built around physical therapy

Core Feature · Documentation
PT-Focused Documentation — Because Every Visit Counts

Documentation should support patient care—not slow it down.

Evaluation, daily note, progress report and discharge templates
Plan-of-care tracking with visit counts and progress report due dates
Functional outcome measures & goal tracking
Flowsheets, quick text and copy-forward notes
AI Smart Note and Voice-to-SOAP drafting
ImpactFinish notes faster while keeping documentation defensible.
pt eval · smart note AI DRAFTING
Eval Daily Progress D/C
AI SMART NOTE · AUTO-DRAFTED FROM SESSION
Subjective
Objective
Assessment
Plan
Quick text drafting from session
Goal Units Outcome
9:41
My Therapy Portal
James's care · this week
Next session
Tue · 4:00 PM
reminder
PT Home exercise program from PT shared
Intake forms
Reminders
Billing
Exercises
Core Feature · Patients
Patient Engagement — Keeping Patients On Their Plan Of Care

Patients who stay engaged between visits are easier to keep on their plan of care.

My Therapy Portal — secure access to:
Intake forms
Appointment reminders
Home exercise programs
Billing information & online payments
ImpactBetter follow-through between visits and a better patient experience.
Core Feature · Scheduling
Scheduling For Real PT Workflows — Fewer Gaps, Fuller Days

PT schedules are rarely simple. Recurring plan-of-care visits, multiple providers, PTAs, cancellations and waitlists all require flexibility.

Recurring plan-of-care visits booked in one step
Provider, PTA & room scheduling
Automated waitlist & gap management
Text & voice appointment reminders
ImpactReduce administrative burden while keeping patients on schedule.
schedule · smart gap management
TODAY · PT SCHEDULE
9aJames D.PT
10a
Open — cancellation
Maria S.auto-booked
11aNew evaluationeval
WAITLIST
MSMaria S.
TRTom R.
APAna P.
Waitlist filled — gap booked automatically
Core Feature · Billing
Billing Built For Physical Therapy — Get Paid For Every Unit

Physical therapy billing is detail-heavy. Timed codes, modifiers, plan-of-care rules, visit limits and payer-specific requirements demand more than generic billing tools.

Timed-code units calculated from documented minutes
GP, KX, CQ & 59 modifier support
Eligibility checks & authorization tracking
Claim scrubbing, ERA auto-posting & denial management
ImpactReduce denials, improve cash flow, and simplify revenue cycle management.
billing · revenue cycle
97110 Therapeutic exercise
GP
97140 Manual therapy
GP
Visits & auth verified
Fewer
DENIALS
Faster
CASH FLOW
Clean
CLAIMS
Why Practice Pro

Trusted By Physical Therapy Practices

Helping PT teams spend more time with patients not on administrative tasks.

Web-based since 2000
SINCE 2000

Practice Pro was the first web-based (SaaS) physical therapy software, launched in 2000. There is nothing to install or maintain.

PT, OT & SLP in one platform
ONE PATIENT RECORD

Add a discipline without adding a second EMR, a second login or a second billing system.

Billing help built in
EMBEDDED RCM TEAM

An embedded revenue cycle team works alongside your staff on claims, denials and A/R.

Ready to help patients move better?

See how Practice Pro helps physical therapy practices simplify operations, keep patients on their plan of care, and get paid for the care they deliver.