A Purpose Worth Protecting PT, OT & SLP Software Built for Therapy Practices
Practice Pro is PT, OT & SLP software that brings EMR documentation, scheduling, billing, revenue cycle management and AI together on one patient record. You started your journey to change lives. We started ours in 2000 to protect that mission, helping clinicians, staff and practice leaders deliver exceptional care while building sustainable, successful practices.
Technology in healthcare should do more than improve workflows. It should improve outcomes.
Practice Pro has built PT, OT & SLP software since 2000, starting as the first web-based physical therapy software. Today one platform runs physical therapy, occupational therapy, speech-language pathology and pediatric practices: EMR documentation, scheduling, billing, RCM, patient engagement and AI.
We believe that when thoughtfully designed technology is placed in the hands of therapists, administrators, and practice leaders, it can strengthen communication, improve access, support better decisions, and help more patients receive the care they need.
2000Founded as the first web-based PT software
25+Years building therapy software
4Disciplines: PT, OT, SLP & pediatrics
1Patient record from schedule to paid claim
Therapy Practice Management Software Built by People Who Know Therapy
Unlike many healthcare technology companies, Practice Pro wasn't created in a boardroom. It was developed by people who understand the realities of therapy practice operations, from patient care and documentation to scheduling, billing, revenue cycle management and growth. That is why our physical therapy software works the same way for OT and SLP teams.
Purpose-Driven Innovation, From Web Billing to AI
Every enhancement, workflow, automation and AI capability is evaluated through one lens: how does this help therapy organizations deliver better care? It's how we went from browser-based billing in 2000 to AI notes, fax intake and denial help in 2026.
About Practice Pro: Quick Answers
What is Practice Pro?
Practice Pro is PT, OT & SLP software for outpatient therapy practices. It combines EMR documentation, scheduling, billing and revenue cycle management, patient engagement, reporting and AI on one cloud-based platform.
When was Practice Pro founded?
Practice Pro was founded in 2000 as the first web-based (SaaS) physical therapy billing software, and has released new versions for more than 25 years.
Does Practice Pro work for occupational and speech therapy?
Yes. Practice Pro supports physical therapy, occupational therapy, speech-language pathology and pediatric therapy on one patient record, schedule and billing workflow, with templates for each discipline.
Who uses Practice Pro?
Outpatient PT, OT and SLP private practices, pediatric therapy clinics and multi-location rehab groups across the United States, from solo therapists to growing organizations.
Is Practice Pro cloud-based and HIPAA-compliant?
Yes. Practice Pro is cloud-based software that runs in a web browser, with HIPAA-compliant security, and is SOC 2 Type II.
The first web-based (SaaS) physical therapy software, since 2000.
From an all-in-one billing, scheduling and documentation system to a platform that brings patients, payers and AI into the same workflow.
Scheduling
Billing & revenue cycle
Clinical documentation
Patient experience
Analytics & reporting
AI
Since 2000
Practice Pro launched in 2000 as web-based (SaaS) physical therapy billing software. In 2008 we added a scheduler and clinical documentation, and the platform has grown with therapy practices every year since.
Module by module
When Each Part of Practice Pro Arrived
Billing
2000
Where it all started: physical therapy billing software.
Next big step: Charge Review, 2023
Scheduler
2008
Appointments, recurring visits, provider time off and a wait list.
Next big step: Online booking, 2024
Clinical Documentation
2008
SOAP notes, progress notes and exercise flowsheets.
Next big step: AI-assisted notes, 2024
Referral Management
2013
Referral tracking, then a full referral and prospect workspace in 2016.
Next big step: Prospect portal, 2025
Patient Payments
2015
Integrated card processing with recurring payments and saved cards.
Next big step: Visit invoices and auto-billing, 2025
Outcomes & MIPS
2015
Outcomes module, followed by MIPS reporting in 2018.
Next big step: FOTO integration, 2018
KPI
2018
KPI module with therapist targets, building on the 2013 KPI widgets.
Next big step: Clinical stats dashboard, 2026
Patient Portal
2018
Online access to patient information, statements and balances.
Next big step: New portal with payments and intake, 2025
Telehealth
2020
Telehealth visits from inside the schedule.
Next big step: Telehealth reminders, 2025
Patient Engagement
2023
Message campaigns and NPS surveys, building on reminders since 2016.
Next big step: Reminder and birthday campaigns, 2026
Kiosk
2024
Self check-in at the front desk, including balance collection.
Next big step: Check-in from the Patient Portal, 2026
AI
2024
AI-assisted notes were the first AI feature.
Next big step: AI for notes, faxes, EOBs and an in-app assistant, 2026
Year by year
How the Platform Expanded
2000
Where it started Founded
Practice Pro launches as web-based (SaaS) physical therapy billing software
Clinics log in from a browser, with nothing to install
Charges, insurance claims and patient statements
Show 2008–2022Hide 2008–2022
2008
A complete practice system Scheduler + EMR
Scheduler added
Clinical documentation: SOAP notes, progress notes and flowsheets
More payment gateways and in-clinic card terminals
2018v3.3–3.4
V3.3–3.4
Patients and KPIs Portal + KPI
Patient Portal launches
KPI module with therapist targets
Two-way text messaging
FOTO integration and MIPS reporting
2019v3.4–3.5
V3.4–3.5
Getting paid faster
Patient collections management
Claim submission tracking and denial reporting
Voice appointment reminders
Appointment search
2020v3.5
V3.5
Care from anywhere
Telehealth visits
Faster ERA import
Goal progress graphs
2021v3.5
V3.5
Expanding the record
Interactive body chart
Portal support for multiple cases
Patient billing plans
2022v4.0
V4.0
Version 4 Version 4
Redesigned, modern interface
Automated SMS programs
Patient questionnaires
2023v4.2–4.9
V4.2–4.9
Patient Engagement New module
Patient Engagement module and NPS surveys
Schedule a series of visits at once
Automatic ERA import and Charge Review
Pre-submission claim validation rules
2024v4.10–4.14
V4.10–4.14
A self-service front desk First AI
Self check-in Kiosk
Online booking and wait-list text invites
Eligibility checks and appeal management
AI-assisted notes
2025v4.15–4.19
V4.15–4.19
Automation everywhere
New Patient Portal with payments and intake packets
Visit invoices and auto-billing
Automatic eligibility and benefits dashboard
Note compliance scoring
2026v4.19–4.22
V4.19–4.22
AI across the practice AI
AI note generation for every note type
AI reads faxes, paper EOBs and recoupment letters
ERA auto-posting and Medicare expected amounts
Denial playbooks and prior-authorization workflow
In-app AI assistant
Built alongside PT, OT and SLP practices. More than 25 years of releases shaped by clinic feedback, payer changes and new regulations.
A Clinical Perspective
More Than Software, We Share A Clinical Perspective
Our Clinical Advisory Team of physical therapists, occupational therapists and practice owners keeps our PT, OT & SLP software aligned with real-world therapy workflows, documentation requirements and patient care needs.
Physical therapy advisor on clinical workflows and best practices.
KM
Kristen Masci, MS, OTR/L
Advisor — Pediatric Therapy
Occupational therapy advisor specializing in pediatric care.
A Purpose Worth Protecting
Built specifically for therapy organizations — helping clinicians, staff, and practice leaders deliver exceptional care while building sustainable, successful businesses.