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Secure Patient Portal

Practice Pro — My Therapy Portal

The Digital Front
Door to Better
Patient Care

Give patients a connected, convenient experience from registration to recovery with one secure, branded portal.

mytherapyportal.com / dashboard Secure
Good morning, Mollie
Tuesday, March 14
Next visit
Thu · 9:00 AM
Intake
Complete
HEP
Home Exercise Program
3 of 5 exercises done today
Balance due
$45.00 · statement ready
Pay now
Secure · End-to-end encrypted portal access
How Practice Pro Solves It

One Connected Patient Journey.

My Therapy Portal serves as your practice's branded patient engagement hub. Everything patients submit flows directly into Practice Pro — eliminating duplicate entry and creating a seamless experience for both patients and staff.

Register online
Sign documents electronically
Communicate securely
Join telehealth visits
Complete intake paperwork
View & request appointments
Access home exercise programs
View statements & pay balances

Because patient engagement shouldn't happen in disconnected systems.

mytherapyportal.com / journey
1

Patient registers online

Invitation-based · secure verification

Done
2

Intake & consents signed

Demographics, insurance, e-signatures

Done
3

Flows into Practice Pro

Directly to the patient chart

Synced
4

Ongoing engagement

HEP · telehealth · payments · outcomes

Active
0:00 / 0:10
▶ Watch the journey
Core Features

Everything Patients Need, In One Portal.

A complete, branded self-service experience — every action flows straight into Practice Pro.

Online Registration & Patient Access

Invite patients in — securely, in seconds.

Create invitation-based patient accounts with secure email or SMS verification, and give families the access they need.

  • Invitation-based accounts
  • Secure email or SMS verification
  • Multi-user access for parents, guardians & caregivers
See Registration & Access in action
mytherapyportal.com / access
Account access
2 authorized users
  • Mollie MillsPatient · primary accountVerified
  • Robert MillsParent / guardian accessVerified
  • SMS invitation sentSecure verification link · caregiverPending
Digital Intake & Forms

Paperwork done before they walk in.

Collect and electronically sign everything you need — demographics, insurance, consents, questionnaires, outcome measures, and file uploads — before the patient arrives.

  • Demographics, insurance & intake forms
  • Consents, questionnaires & outcome measures
  • E-signatures & secure file uploads
See Digital Intake & Forms in action
mytherapyportal.com / intake
New patient intake
Step 3 of 4
Forms
4
Signed
3
Remaining
1
  • Demographics · Mollie MillsDOB 04 / 18 / 1991Complete
  • Insurance · Blue Cross Blue ShieldMember 4471Verified
  • Consent for treatmentSigned electronicallySigned
Appointment Scheduling

Fewer phone calls, more booked visits.

Let patients stay on top of their care with self-service scheduling and automatic confirmations.

  • View & request appointments
  • Self-schedule when enabled
  • Automated reminders & confirmations
See Scheduling in action
mytherapyportal.com / schedule
Upcoming appointments
March
  • PT follow-up · 9:00 AMThu, Mar 16 · Princeton ClinicConfirmed
  • PT follow-up · 9:00 AMTue, Mar 21 · requestedRequested
  • Reminder sentSMS + email · 48 hours beforeSent
Secure Messaging & Notifications

One branded channel for every message.

Send practice-branded reminders, requests, statements, and secure communications — all from a single platform patients trust.

  • Appointment reminders & registration requests
  • Form notifications, statements & invoices
  • Secure patient communications
See Messaging in action
mytherapyportal.com / messages
Messages
Princeton Clinic
  • Form ready to completeFunctional outcome measure · due FriNew
  • Appointment reminderThu, Mar 16 · 9:00 AMRead
  • New statement availableBalance $45.00 · view & payAction
Online Payments

Make paying the easy part.

Give patients a convenient way to see what they owe and pay it securely, with saved methods for next time.

  • View balances & review statements
  • Pay online in a few taps
  • Securely save payment methods
See Online Payments in action
mytherapyportal.com / pay
Account balance
Statement #PP-20418
Balance Due
$45.00 due
ready to pay securely
  • Visa ending 6411Saved payment methodDefault
Home Exercise Programs (HEP)

Keep progress going between visits.

Provide assigned exercises, educational content, and instructional videos directly through the portal — so patients stay on plan at home.

  • Assigned exercises with clear instructions
  • Educational content
  • Instructional videos in the portal
See Home Exercise in action
mytherapyportal.com / exercises
Today's program
3 of 5 complete
Today
60%
  • Seated knee extensionVideo · 2:14Play
  • Hamstring stretch3 sets · 30 secDone
  • Mini squats2 sets · 12 repsUp next
Telehealth Visits

Join care from anywhere — no downloads.

Allow patients to securely join virtual appointments with integrated reminders and access links, right from the portal.

  • Secure virtual appointments
  • Integrated reminders
  • One-tap secure access links
See Telehealth in action
mytherapyportal.com / telehealthLive
Telehealth visit
Princeton Clinic
Visit
PT
Starts
9:00
Status
Live
  • Secure visit linkReady to join · 9:00 AMJoin
Surveys & Outcomes

Measure what matters to patients.

Collect the feedback and outcome data that support patient care and practice growth.

  • Patient satisfaction surveys
  • NPS feedback
  • Functional outcome measures
See Surveys & Outcomes in action
mytherapyportal.com / survey
How likely are you to recommend us?
NPS
678910
  • Satisfaction surveySubmitted · thank youDone
  • Functional outcome measureTracking progress over timeOpen
Documents

Everything in one secure place.

Give patients access to their key documents while supporting secure uploads back to your practice.

  • Statements & invoices
  • Visit summaries & Plan of Care documents
  • Secure patient uploads
See Documents in action
mytherapyportal.com / documents
My documents
4 items
  • Plan of CareUpdated Mar 1 · PDFView
  • Visit summaryMar 14 · PT progress noteView
  • Referral uploadUploaded by patientReceived
01 / 09
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Workflow Example

Experience More Before the First Visit.

1

Appointment scheduled

A patient schedules an appointment with your practice.

2

Portal invitation sent

The patient receives an invitation to access My Therapy Portal.

3

Patient completes everything online

At their convenience, the patient completes:

  • Registration
  • Intake paperwork
  • Insurance information
  • Consents and policies
4

E-signatures collected

Electronic signatures are collected automatically.

5

Information flows into Practice Pro

Completed information flows directly into Practice Pro.

6

Staff review before the visit

Staff review complete, accurate information before the appointment.

7

Patient arrives ready for care

The patient arrives ready for care instead of filling out paperwork.

app.practicepro.com / chart Ready
Mollie Mills · pre-visit MRN 4471
0%Ready
Pre-visit completion
Registration

Completed online

Complete
Intake & insurance

Verified · synced to chart

Complete
Consents & e-signatures

Captured automatically

Signed
Ready for care

No paperwork at the front desk

Visit ready
0:00 / 0:12
Who Benefits

Designed for Every Stakeholder

Patients

Access care resources, appointments, payments, and communication from anywhere.

Parents & Caregivers

Manage care for family members through secure multi-user access.

Front Desk Teams

Reduce paperwork, registration tasks, and phone volume.

Therapists

Receive complete information before visits and stay connected between appointments.

Billing Teams

Improve collections through convenient online payment options.

Clinic Owners & Administrators

Increase operational efficiency, patient satisfaction, and engagement.

Create a Better Patient Experience. Deliver Better Care.

Modernize registration, scheduling, communication, payments, telehealth, and patient engagement with one connected platform.

Schedule a Demo Talk With a Practice Solutions Specialist