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Built for Therapy Practices

Practice Pro — Scheduling

Scheduling Built to Keep Care Moving.

Coordinate providers, locations, documentation, billing, and communication from one intelligent platform built specifically for therapy practices.

app.practicepro.com / schedule AI ···
Tuesday, May 19 DAY
Schedule Patients Billing & RCM
3 therapists · 2 rooms · 22 visits
MAYA R.
TOM B.
LIN C.
8a
Avery K.PT eval
Jordan M.Re-eval
9a
Avery K.-cont.
Mason H.OT visit
10a
Riya S.PT visit
Ben O.SLP eval
AI · Waitlist filled — Sam Patel booked at 12p
How Practice Pro Solves It

The operational hub of your practice.

Every appointment scheduled within Practice Pro becomes the center of the patient's care journey — automatically connected to the patient record, episode of care, insurance, authorizations, documentation, billing, and communication. Your team works from one intelligent platform instead of disconnected systems.

  1. 1

    Patient books with the right therapist

    An appointment is scheduled with the appropriate provider, location, and time — connected to the patient's episode of care from the start.

    ✓ Right provider, right time
  2. 2

    Insurance, authorizations & copays verified

    Practice Pro checks insurance eligibility, authorizations, and expected copays automatically — before the patient arrives.

    ✓ Verified before arrival
  3. 3

    Reminders sent, patient checks in

    Automated reminders help reduce missed appointments, and patients check in at the front desk or through My Care Kiosk.

    ↓ Fewer no-shows
  4. 4

    Documentation, billing & recurring visits flow

    Therapists launch documentation from the visit, charges and claims flow automatically, and recurring visits and recall keep patients on track through their plan of care.

    ✓ One connected workflow

Scheduler — Live View

Auto-running
Avery K. — Reminder Sent PT Eval · 8:00 AM · Maya R.
Confirmed ✓
Waitlist Slot Filled Sarah L. booked · Thu 2:00 PM
Auto-filled
Note Signed → Claim Sent Mason H. · CPT 97110, 97140
Submitted
Auth Expiry Warning Riya S. · 2 visits remaining
Action needed
Telehealth Link Sent Jordan M. · SLP · 10:30 AM
Invited
22 visits confirmed  ·  $74,820 this week  ·  97.4% clean
Core Features · Built In · Connected

Intelligent calendar management
that keeps every visit moving.

Drag & Drop

Drag-and-Drop Scheduling.

Schedule, reschedule, copy, move, and resize appointments with intuitive drag-and-drop. Create recurring visits in seconds while automatically checking for scheduling conflicts.

  • Schedule, move, copy & resize in a click
  • Create recurring visits in seconds
  • Automatic scheduling-conflict detection
  • Day, week, work week, month & agenda views
app.practicepro.com / schedule
Tuesday, Jun 10
3 therapists · 22 visits
Utilization
89%
Appointments
28
Open Slots
8
  • Avery K. · PT Eval 8:00 AM · Maya R.Confirmed
  • Jordan M. · Re-eval 9:00 AM · Tom B.AI matched
  • Sam P. · Waitlist fill 12:00 PM · Lin C.Auto-filled
This Week
$74,820
collected · 97.4% clean
Multi-Provider

Multi-Provider Scheduling.

Coordinate individual therapists, co-treatment appointments, supervising therapists, and multiple clinic locations — all from one scheduling screen.

  • Individual & co-treatment appointments
  • Supervising therapist coordination
  • Multiple clinic locations in one screen
  • Color-coded, conflict-free calendar
app.practicepro.com / patients
Patient Appointments
Upcoming · 42 scheduled
Total Scheduled
42
Confirmation Rate
94%
Avg Wait Time
2.3d
  • Avery Kim · PT Visit 12/24 · Aetna PPOActive
  • Jordan Marsh · OT Visit 4/16 · Auth on fileActive
  • Mason H. · PT Rescheduled by AI · Thu 3 PMRebooked
  • Lucas B. · SLP Peds 20 visits · Auth expiringAuth exp
Reminders

Appointment Reminders.

Automatically send email reminders, text reminders, and appointment confirmations to reduce no-shows and improve attendance across your practice.

  • Automated email reminders
  • Automated text reminders
  • Appointment confirmations
  • Fewer no-shows, better attendance
app.practicepro.com / reminders
Reminder Campaigns
Active campaigns · 284 sent
Hi Avery! Reminder: your PT Eval with Maya R. is tomorrow at 8:00 AM. Reply YES to confirm or tap to reschedule.
YES ✓ Confirmed
Sent This Week
284
Confirmation Rate
91%
No-show Cut
38%
No-show Reduction
38%
proven across 1,000+ clinics
Waiting List

Waiting List & Recall Management.

Keep schedules full with waiting list automation, recall outreach, next-available scheduling, and patient self-scheduling when enabled.

  • Waiting list automation
  • Recall outreach
  • Next-available scheduling
  • Patient self-scheduling (when enabled)
app.practicepro.com / analytics
Therapist Utilization
This week · 5 therapists
Maya R.
96%
Tom B.
91%
Lin C.
88%
Riya S.
71%
Dan W.
64%
Avg Utilization
89%
Open Slots
18
Revenue Pot.
+$8.4K
Authorizations

Authorization & Eligibility Alerts.

Receive built-in warnings for missing authorizations, expiring authorizations, benefit eligibility, copays, and outstanding balances — before the patient arrives.

  • Missing & expiring authorization alerts
  • Benefit eligibility checks
  • Copay & outstanding balance visibility
  • Catch issues before the visit
app.practicepro.com / compliance
Authorization Tracking
156 active · 8 expiring
Total Active
156
Expiring Soon
8
Claims Prevented
$94K
  • Riya S. · Aetna PPO 2 visits remainingRenew now
  • Lucas B. · UHC Expires Jun 18Expiring
  • Avery K. · Aetna PPO 12 of 24 visits usedOn track
Claims Prevented
$94K
denied claim avoidance
Connected Workflow

Connected Practice Workflow.

Every appointment links directly to documentation, SOAP notes, flowsheets, billing, claims, payments, kiosk check-in, telehealth, and outcomes tracking. One appointment. One workflow. One connected practice.

  • Links to documentation, SOAP notes & flowsheets
  • Flows into billing, claims & payments
  • Kiosk check-in & telehealth
  • Outcomes tracking built in
app.practicepro.com / reports
Performance Dashboard
YTD · All locations
Total Revenue
$284K
Utilization
87.4%
No-show Rate
2.8%
Key Metric
18%
YoY revenue growth
01 / 06
Everything You Need

A complete scheduling ecosystem for therapy practices.

Every feature purpose-built for PT, OT, SLP, and Pediatric therapy — not adapted from a generic scheduler.

Drag-and-Drop Scheduling

Schedule, reschedule, copy, move, and resize appointments with intuitive drag-and-drop. Create recurring visits in seconds while automatically checking for conflicts.

Drag & Drop
app.practicepro.com/schedule
Maya R.
Avery K.8:00 PT Eval
Riya S.10:00 PT
Tom B.
Jordan M.8:00 Re-eval
Mason H.moving…
Lin C.
Ben O.9:00 SLP
Sam P.12:00 PT
No conflicts foundauto-synced to billing & EMRSaved ✓

Automated Reminders

Automatically send email and text reminders plus appointment confirmations to reduce no-shows and improve attendance across your practice.

Reminders
app.practicepro.com/reminders
Hi Avery! Your PT Eval with Maya R. is tomorrow at 8:00 AM. Reply YES to confirm or tap to reschedule.
YES ✓ Confirmed
Sent
284
Confirmed
91%
No-show ↓
38%

Patient Self-Scheduling

Let patients book, confirm, and reschedule through self-scheduling and next-available tools when enabled — reducing front desk call volume and improving satisfaction.

Patient Portal
portal.practicepro.com/book
Thu Jun 12 · 2:00 PMMaya R. · PT visit · SkillmanOpen
Thu Jun 12 · 3:30 PMMaya R. · PT visit · SkillmanBooked ✓
Fri Jun 13 · 9:00 AMTom B. · PT visit · PrincetonOpen
Booked 24/7 — no phone callconfirmation sent by SMSPortal

Waiting List & Recall

Keep schedules full with waiting list automation, recall outreach, and next-available scheduling that matches and rebooks open slots fast.

Waiting List
app.practicepro.com/waitlist
Slot opened — Thu 2:00 PMLin C. · PT · cancellationOpen slot
AI match: Sarah L.96% fit · prefers Thu PMSMS sent
Sarah L. acceptedslot filled in 4 minutesFilled ✓
Fill Rate
87%
Avg Fill Time
6 min

Authorization & Eligibility Alerts

Built-in warnings for missing or expiring authorizations, benefit eligibility, copays, and outstanding balances — before the visit, not after the denial.

Authorizations
app.practicepro.com/compliance
Riya S. · Aetna PPO2 visits remainingRenew now
Lucas B. · UHCexpires Jun 18Expiring
Avery K. · Aetna PPO12 of 24 visits usedOn track
Active
156
Expiring
8
Saved
$94K

Telehealth Scheduling

Telehealth visits scheduled exactly like in-person appointments — automated join links sent to patients, fully documented in the same connected workflow.

Telehealth
app.practicepro.com/telehealth
LIVE
JM
YOU
Jordan M. · SLP session10:30 AM · HIPAA secureConnected

Multi-Provider & Multi-Location

Coordinate individual therapists, co-treatments, supervising therapists, and multiple clinic locations from one scheduling screen — complete visibility across every site.

All Locations
app.practicepro.com/locations
Skillman
92%
Princeton
86%
Trenton
78%
9 therapists · 7 rooms67 visits across 3 clinics today1 screen
Locations
3
Visits Today
67

Documentation & Billing

Every appointment links to documentation, SOAP notes, billing, claims, and payments — charges captured from the completed visit with no duplicate data entry, ever.

Billing
app.practicepro.com/billing
CPT 97110 · Therapeutic exercisefrom signed note · Avery K.$48 Paid
CPT 97140 · Manual therapyauto-captured at check-in$42 Sent
Clean Claim
97.4%
This Week
$74.8K

Check-In & Appointment Types

Manage eval, follow-up, discharge, group, and telehealth visits with built-in patient check-in and kiosk integration — full status tracking, all visible at a glance.

Types & Statuses
app.practicepro.com/settings
PT Eval Follow-up Confirmed ✓ Rescheduled No-show Telehealth Group Checked in Discharge
Avery K. · PT Eval · 8:00 AMstatus updated in real timeConfirmed
Ben O. · Group · 11:00 AM4 of 6 spots filledOpen
Workflow Example

Scheduling That Supports Better Care.

Every visit follows one connected path — here's how a single appointment moves through Practice Pro.

  1. 1
    Step 1
    A patient schedules an appointment with the appropriate therapist.
  2. 2
    Step 2
    Practice Pro verifies insurance, authorizations, and expected copays.
  3. 3
    Step 3
    Automated reminders help reduce missed appointments.
  4. 4
    Step 4
    The patient checks in through the front desk or My Care Kiosk.
  5. 5
    Step 5
    Therapists launch documentation directly from the scheduled visit.
  6. 6
    Step 6
    Charges, payments, and claims flow seamlessly from the completed appointment.
  7. 7
    Step 7
    Recurring visits, reminders, and recall tools help keep patients on track throughout their plan of care.
ROI & Operational Impact

Better scheduling creates better business.

Practice Pro Scheduling helps organizations move nine key metrics in the right direction.

Reduce no-shows
Improve patient retention
Increase front desk efficiency
Protect reimbursement through authorization tracking
Improve therapist productivity
Reduce scheduling conflicts
Improve patient satisfaction
Support continuity of care
Keep provider schedules optimized

The result is a practice that operates more efficiently while delivering a better patient experience.

Scheduling on Track. Deliver Better Care.

Coordinate scheduling, documentation, billing, communication, and patient engagement from one connected platform built specifically for therapy practices.